Support

ePRO SCHEDULER SUPPORT
for Current Clients

Technical support is available through our suppport site, phone and email.

Not yet a client? Click here!

  1. Support Site
    With access to support articles, updates, as well as tips and tricks, the support site provides you with the tools needed to search for answers online. To request your password, navigate to support.ecoresoftware.com and get started!
    Go Now

  2. CHAT
    If you thought the only thing the support site offered was articles and updates, then you haven’t had a chance to check out our new chat tool. The easily accessible chat button is located on the bottom right hand corner of the site with agents ready to assist.
    Chat Now

  3. TICKET
    The tried and true support method, our ticket system is open 24/7 on the support site. With an option to submit urgent tickets outside of our normal business hours for emergency issues, you’ll get quick responses no matter what time it is.
    Submit Ticket

  4. PHONE
    If you prefer speaking with someone in real time, you can always call our office at (866) 240-6996 Monday – Friday from 7:30am – 5:30 pm CST.
    1(866) 240-6996

  5. EMAIL
    Have an issue, but you’re out of the office? You can email our support team at support@ecoresoftware.com and your email will be instantly converted into a ticket.
    support@ecoresoftware.com

NOT YET A CLIENT?

Want to learn more about ePro Scheduler and our add-on tools?


  1. Request a free demo
    Set up a demo to see how ePro Scheduler could fit with your agency
    free demo link

  2. PHONE
    Speak to a rep and get your questions answered on the spot at (866) 240-6996
    1(866)240-6996

  3. EMAIL
    Not ready for a call yet? Reach out to us via email at sales@ecoresoftware.com
    sales@ecoresoftware.com

READ ABOUT CLIENTS JUST LIKE YOU


  • MOBILE MEDICAL RESPONSE – SAGINAW, MICHIGAN
    Prior to ePro Scheduler, MMR used a generic scheduling solution that could not provide them with EMS specific scheduling features or extended accessibility for employees to view their upcoming shifts. As the number of employees increased, so did the need for a more robust EMS based platform.
    Read More

  • HEARTLAND AMBULANCE SERVICE– MUNCIE, INDIANAPOLIS
    Prior to ePro Scheduler, Heartland Ambulance Service used two separate platforms for scheduling and timekeeping, requiring them to manually import data to their payroll software. Finalizing payroll would take over three hours to complete from start to finish. Once ePro Scheduler was implemented, Heartland was able to streamline their once broken payroll processes.
    Read More

  • SENIORCARE EMS– BRONX, NEW YORK
    Prior to ePro Scheduler, Senior Care EMS used an alternate EMS based scheduling software provider that did not permit last-minute shift adjustments once the schedule became live. With ePro Scheduler, Ross can make adjustments to individual shifts without altering the shift schedule.
    Read More


ePro Scheduler Plus is an industry-proven online employee scheduling and timekeeping solution. Download the ePro Scheduler Plus Brochure to print or email to a friend or colleague.

Learn More
  • epro tracker solution for incident reporting for ems agencies
    ePro Tracker is a robust incident tracking and forms management solution that fully integrates with ePro Scheduler Plus.
  • epro fleet management solution for ems agencies
    ePro Fleet is a complete fleet management solution that fully integrates with ePro Scheduler Plus.
  • epro coned continuing education solution for ems agencies
    ePro ConEd is an integrated continuing education platform designed to deliver content and tests to employees.
  • epro bio clock attendance tracking feature
    ePro BioClock is a biometric timekeeping solution that fully integrates with ePro Scheduler Plus.
Download Our Brochure

For answers to our frequently asked questions

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