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The holiday season is already busy. Simplify it with automated scheduling!

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TAKE CONTROL

INNOVATIVE EMPLOYEE SCHEDULING.

UNRIVALED CLIENT SUPPORT.

ePro Scheduler Plus    FREE DEMO NOW

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INNOVATIVE EMPLOYEE SCHEDULING.

UNRIVALED CLIENT SUPPORT.

ePro Scheduler Plus    FREE DEMO NOW

ePro Tracker

AN ADVANCED, REAL-TIME, ONLINE REPORTING SOLUTION

ePro Tracker    LEARN MORE HERE

Doug Hooten, Executive Director
Medstar Mobile Healthcare, Fort Worth, Texas​

"ePro Scheduler Plus improves employee scheduling, payroll accuracy, and employee satisfaction. MedStar has been using it since 2005 and it is an integral part of our daily operations. eCore continues to improve the product with new features and technology.
To maximize your EMS operation workflow efficiency, I recommend ePro Scheduler Plus. It is the most user friendly and flexible software you will find."

Matthew Johnson, COO,
Medics Ambulance Service Southern Florida

"Both ePro Scheduler and ePro Manager are critical tools for any EMS organization large or small.
With 325+ employees working in the field, they are essential to our daily operations. The return on our investment was immediate."

ePro Scheduler Plus Features

ePro Scheduler combines schedule management, an online time clock & attendance payroll control, document management, certification tracking, messaging, and more into one accessible web-based tool.

Online Employee Scheduling

Certification Management

Dynamic Dashboards

Forms Management

Time & Attendance

Advanced Communication

THE ECORE ADVANTAGE

At eCore Software, we believe that innovative EMS employee scheduling software and quality client service should always go hand-in-hand. That’s why we continue to enhance ePro Scheduler Plus and refine the client experience. If you are looking for flexible EMS scheduling software with a built-in team of service professionals that care about your needs, ePro Scheduler Plus is the product for you.

Industry Proven

ePro Scheduler Plus is THE industry proven employee scheduling solution for EMS and other public service organizations for over 15 years.

Flexible + Scalable

ePro Scheduler Plus is used by agencies of all sizes across the nation. From the smallest to the largest of operations, ePro Scheduler Plus is a great fit.

Maximum ROI

ePro Scheduler Plus will save you time and money, freeing up resources for other important tasks and projects.

HOW DOES IT WORK?

The Technology

ePro Scheduler Plus is
a cutting-edge cloud-based solution requiring no software installation.

Access

Access ePro Scheduler Plus from any device with a modern web-browser and internet connection.

Take Control

Create schedules for employees, track time and attendance, communicate with employees and more.

Results

Save time and money!

  1. How to Manage a Volunteer Based EMS Workforce with Organic Retention

    Every year brave men and women selflessly donate their time and skill set to local emergency medical agencies around the country. Studies have shown that 50% of all emergency medical personnel are made up of volunteers. So, the question is: are you doing everything in your power to ensure that they are well taken care . . .
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  2. December Employee Spotlight – Marcey Seebaran

    At eCore Software Inc., our employees work day in and out to ensure a successful client experience. We want to share with you the background of our employees so that you can get to know our team a little better than before!   Marcey Seebaran Title: Director of Sales & Marketing Tenure with eCore: 1 year . . .
    Read More
  3. eCore Software Inc. Introduces Referral Program for Existing Clients

    This holiday season, eCore will be introducing a new incentive program exclusively for current clients. This new program will reward all clients for referrals that result in a signed SLA. Since eCore prides itself on being a client-centric company that offers clients the freedom to innovate and expand our product, it’s time for eCore to . . .
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  4. Reduce Holiday Pay Overages with Online Employee Scheduling Features

    Every agency abides by different rules for holiday pay rates. Whether it’s operating on a time and a half holiday pay rate, or double pay for hours worked on the entire holiday is completely up to you. Having the ability to apply the rules you need through an online employee scheduling portal can make all . . .
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  5. How to Serve Up a Thanksgiving Meal Without Any Accidents

    Oh the holidays, a time to gather around family, friends, and loved ones over a hot meal. Whether you're cooking a large meal for the entire family or simply cooking for one, these Thanksgiving safety tips will help you have your meal cooked and on the table on time. To help you stay safe during . . .
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  6. Manage Everything – Even Thanksgiving – Through One Portal

    Every year, thousands of first responders are separated from their families and loved ones on Thanksgiving Day. With the holiday season being notorious for high call volume, finding the time to take a seat and enjoy a hot meal, let alone preparing one, seems nearly impossible. As a manager, organizing a Thanksgiving feast for an entire . . .
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  7. November Employee Spotlight – Shivaun Virk

    At eCore Software Inc., our employees work day in and out to ensure a successful client experience. We want to share with you the background of our employees so that you can get to know our team a little better than before!   Shivaun Virk Title: Client Success Manager Tenure with eCore: 9 months Secret Talent: . . .
    Read More
  8. Tips and Tricks on Staying Safe During Halloween

    Getting through a holiday without a traumatic experience is possible with proper education and awareness. This Halloween, enjoy time with family and spend less time focusing on the horrors of Halloween (no pun intended). Keeping up with the over consumption of candy, costume related injuries, and motor vehicle accidents can result in a fun and . . .
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  9. eCore Software Inc. to Attend The 2018 Texas EMS Conference

    The 2018 Texas EMS Conference will be held at the Fort Worth Convention Center November 17th through November 21st. This conference is a great educational resource for hands on and classroom style teaching.   This year will be the third annual SIM Games, where 2 people per team will compete in EMS scenario-based challenges like: . . .
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  10. Utilizing a Time and Attendance Point System in EMS Software

    Learning how to effectively communicate expectations with an employee can be difficult for managers. Without established communication channels within an organization, everyone suffers. Luckily, there is an EMS software designed to address this issue and ensure that managers can keep everyone in check. According to an article found on EMS World.com, “Preparing the Leaders of . . .
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  11. eCore Software Inc. to Attend The Air Medical Transport Conference

    This year’s Air Medical Transport Conference will be held in Phoenix, Arizona October 22-24th.  The Air Medical Transport Conference is THE conference for the air and ground medical transport providers. They have the largest attendance of combined crew and administrators from clinical, administrative and aviation disciplines. The conference offers 150+ education sessions covering topics in . . .
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  12. Ways to Combat Fatigue With EMS Software

    How Are You Monitoring Levels of Fatigue with your shift scheduling program? On January 23, 2018, a paramedic and patient from Indiana died after an ambulance hit a car while transporting a patient. Local police said the driver of the ambulance allegedly fell asleep before the collision. You may be thinking that this was just a . . .
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  13. eCore Software Inc. Narrows Its Focus

    After continual efforts to promote our services for police, fire, and dispatch use, we’ve decided that shifting our focus will allow us to better support our current and future EMS users. As of January 1, 2019, eCore Software will no longer market content advertising services for police, fire, and dispatch scheduling needs. All future marketing . . .

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  14. October Employee Spotlight- Michael Winter

    At eCore Software Inc., our employees work day in and out to ensure a successful client experience. We want to share with you the background of our employees so that you can get to know our team a little better than before!   Michael Winter Title: Client Success Manager Tenure with eCore: 1 year Secret Talent: . . .
    Read More
  15. eCore Software Inc. to Attend The 2018 EMS World Expo

    The 2018 EMS World Expo is the largest EMS-dedicated event in the world. This year’s event will be help in Nashville, Tennessee October 29-November 2, 2018. Everyone’s EMS story is different, but at EMS World Expo, EMS professionals from all around the world unite to get the training they need to increase the quality of . . .
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  16. eCore Software Inc. to Attend The 2018 New Jersey Statewide Conference on EMS

    The National Conference on EMS is an exciting, state-of-the-art conference that has been designed to provide Emergency Medical Services personnel with educational opportunities that reflect current medical knowledge and practice. The goal is to give the provider the tools to enhance patient care and reinforce procedures critical for smooth and efficient on-scene operations. The conference . . .
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  17. September Employee Spotlight – Tommy Nguyen

    At eCore Software Inc., our employees work day in and out to ensure a successful client experience. We want to share with you the background of our employees so that you can get to know our team a little better than before!   Tommy Nguyen Title: Client Training Specialist Tenure with eCore: 1 year Secret Talent: . . .
    Read More
  18. eCore Software Inc. to Attend The 2018 California Ambulance Association Conference

    The California Ambulance Association’s 70th Annual Convention & Reimbursement Conference will be held September 25-28, 2018 at Harvey’s Resort in Lake Tahoe, NV. Conference attendees will be educated on proper ambulatory protocol and the option to play on one of “America’s Top Golf Courses” as mentioned in Golf Digests Magazine. The CAA will be offering . . .
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  19. How EMS Tracking Software Can Streamline Incident Reporting Processes

    Is your company using Incident Reporting? When your team experiences a problem, your first response can have a big impact on the outcome. Every moment counts when an incident occurs and making sure your team is equipped with the right tools at the right time can be the difference. As your agency grows, keeping track . . .
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  20. How to Switch EMS Scheduling Software Providers with Ease

    Early termination fees can deter any organization from upgrading current services to better opportunities. Everyone faces similar problems, whether it’s with personal situations like cell phone contracts, or in this case EMS scheduling software contracts. The age of manually tracking time and attendance has become a thing of the past. Whether you’re looking to upgrade . . .
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  21. Protecting Your City Around the Clock

    “Police officers, firefighters, EMTs – they are all out there every single day – literally just a phone call away for anyone who needs them.”  – Doreen Cronin  Providing 24/7 services to cities and counties requires highly trained and efficient municipal-based EMS workers that are continuously operating at their best. Citizen’s lives often depend on . . .

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  22. August Employee Spotlight – Chris Cha

     At eCore Software Inc., our employees work day in and out to ensure a successful client experience. We want to share with you the background of our employees so that you can get to know our team a little better than before! Amre has been with eCore for 4 years, earning her the position of . . .

    Read More
  23. Scheduling the Future of EMS

    Millennials are quickly becoming the largest demographic employed in the U.S. and the technology that their generation was born into makes this the age of the smartphones and mobile applications. By the time that your next recruits graduate college, they will be fully immersed in a digital world. When the younger generation of EMS training . . .

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  24. eCore Software Inc. to Attend The 2018 American Ambulance Association Conference

    The 2018 AAA Annual Conference & Trade Show will take place September 6–8, 2018 in Las Vegas, Nevada as the keenest minds in the ambulance world convene for three days of essential education, networking and inspiration. The American Ambulance Association Annual Conference & Trade Show is the place to build networks as the exchanging of . . .
    Read More
  25. July Employee Spotlight – Kimberly Winter

    Kimberly Winter Client Success Manager- 1 year Hobbies:  I love to cook and make homemade crafts. Favorite Quote:  “Life isn't about waiting for the storm to pass...it's about learning to dance in the rain."  Why do you love working at eCore? I have never worked for a company like eCore before. The work environment is so relaxed . . .
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  26. Putting Public Safety on the Clock

    Law enforcement scheduling software in the EMS industry can be very complex depending on the requirements for shift patterns, rotations, and FLSA labor laws. Each day law enforcement agencies face unique challenges and it is critical that these agencies have a scheduling & time/attendance tool that makes their organization more manageable.   Below are the . . .

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  27. Taking Air Medical EMS Scheduling to New Heights

    Air medical EMS services offer lifeline support for all emergency situations by either providing transportation services via airplane or helicopter for patients. Throughout the years, there have been concerns about the safety of transporting patients with these services. Air Medical EMS agencies around the world are making drastic changes to the current safety policies and . . .

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  28. EMS Scheduling Woes: The Prevention of Communication Breakdown

    EMS providers handle emergency situations daily. Regardless of whether it is a situation involving injury or illness, standards and procedures are in place allowing people in need of assistance to be able to communicate efficiently with those that are trying to help them. In emergency situations, communication breakdown between injured parties and first responders/medical teams . . .

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  29. The Simplicity of Integration – EMS Payroll Made Simple

    While many companies easily use boxed resource management software such as ADP, Workday and Paychex for their payroll and scheduling needs, EMS agencies need a more customized solution. EMS companies have industry specific rules and requirements that call for robust scheduling software that integrates with their EMS payroll software. Boxed solutions often leave EMS agencies . . .

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  30. June Employee Spotlight- Amre Martin

       At eCore Software Inc., our employees work day in and out to ensure a successful client experience. We want to share with you the background of our employees so that you can get to know our team a little better than before! Amre has been with eCore for 4 years, earning her the position . . .

    Read More
  31. New Mobile Tools Now Available!

    eCore is now offering a new set of mobile tools within the ePro Scheduler suite. These tools will allow field employees to become more efficient and responsive while also empowering management to handle the daily scheduling needs of their agency. Some of the new mobile tools include, self-service profile, certification submissions, and schedule worksheet for management! . . .
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  32. Features to Look for When Buying Automated Incident Reporting Software

    When an incident occurs within your EMS agency you need to respond swiftly, capture important responder and event details, maintain accurate historical records and generate reports for risk assessment and liability protection. While excel sheets and pen and paper methods used to be the most common used practice for incident reporting, creates costly administrative time . . .

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  33. eCore Software Inc. to Attend The 2018 Pinnacle Conference

    The 2018 Pinnacle Conference is being hosted at the JW Marriott Desert Ridge Resort in Phoenix, Arizona from July 23rd -27th. Pinnacle engages attendees with no-holds-barred exploration of the most relevant topics in the changing world of EMS. You’ll receive up-to-the-minute information, insight into emerging trends, and real-world tools you can use to get results . . .
    Read More
  34. eCore Software Inc. to Attend ImageTrend Connect 2018

    The 2018 ImageTrend Conference is being hosted at the Saint Paul River Centre in St. Paul, Minnesota from July 18th-20th and is an informational event for users across the country to share ideas and processes, examine key issues, celebrate successes and discuss challenges. ImageTrend believes all attendees will leave the conference inspired, having gained insight . . .
    Read More
  35. EMS Field Employees’ Most Wanted Mobile Tools

    How To Convince Your EMS Field Employees To Adopt New Scheduling Software   In today’s technologically advanced world, many EMS agencies are feeling the need to transition their manual scheduling processes over to a more automated and intuitive scheduling system in hopes of building stronger workflows and processes within the organization. But even after a . . .

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  36. May Employee Spotlight – Mike Cole

     At eCore Software Inc., our employees work day in and out to ensure a successful client experience. We want to share with you the background of our employees so that you can get to know our team a little better than before! Mike has been with eCore for 1 year, earning him the position of . . .
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  37. The New ePro Tracker Incident Forms Suite is Now Available!

    Paper incident reporting can create costly administrative time and cause disruptions in the information flow between management teams. ePro Tracker is an advanced real-time online reporting solution that goes way beyond eliminating the obvious downsides of manual paper reporting. With ePro Tracker, employees can fill out incident report forms online for the purpose of reporting . . .
    Read More
  38. eCore Software To Attend New England’s Largest EMS Expo: EMSPRO

    New England’s Largest EMS Expo will take place May 30 – June 2. The EMSPRO Expo is put on every year to offer EMS professionals a wide range of emergency medical service conference presenters, exhibits, and classes to accommodate different skill levels and experience. While there, attendees can enjoy listening to industry leaders who share . . .
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  39. Location-Based Online Time Clocks Special Events EMS Must Have

    Integrating a time and attendance software into your processes provide accountability, payroll accuracy and cost savings for the entire agency. There are many options for employee time clocks and it depends on the environment to choose the best one. For example, an online time clock is a great option when management just wants to have . . .

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  40. Top 6 Reasons Air Medical Agencies Need EMS Employee Scheduling Software

    Efficiency and time saving are key in all air medical agencies. The need to create complex schedules and communicate that schedule out to the team in a timely manner is a critical process, which requires the most reliable software and workflows to be in place.  Fortunately, with the advancements in technology, the majority of air transport . . .

    Read More
  41. eCore Software Inc. to Attend 2018 ZOLL Summit

    The 21st ZOLL Summit, put on by ZOLL Medical Corporation will take place from May 8th to the 10th at the Sheraton Denver Downtown Hotel in Denver, Colorado. This is an annual conference hosted by ZOLL each year for customers and individuals alike who are looking to learn more about the latest technology for data management . . .

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  42. eCore Software Inc. to Attend 8th Annual Michigan EMS Expo

      The 8th annual Michigan EMS Expo will take place May 3rd-5th at Mackinac Island, Michigan. The Michigan Association of Ambulance Services (MAAS) designs this expo every year for field personnel, decision makers and other key officials from all type of emergency service agencies and providers.

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  43. eCore Software Inc. to Attend First Annual Midwest EMS Expo

    The first annual Midwest EMS Expo will launch May 2-3 2018. The American Ambulance Association (AAA), Minnesota Ambulance Association (MAA), and Professional Ambulance Association of Wisconsin (PAAW) have partnered together to bring this expo, conference, and tradeshow. Beginning in May, this event will take place annually in LA Crosse, Wisconsin and will feature content intended . . .

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  44. Employee Spotlight: Steven Turner

    At eCore Software Inc., our employees work day in and out to ensure a successful client experience. We want to share with you the background of our employees so that you can get to know our team a little better than before! Steven has been with eCore for 12 years, earning him the position of . . .
    Read More
  45. ePro Scheduler- New Location-Based Time Clock Software

      Now Available For Clients With Timekeeping : Location-Based Timeclocks with Geofencing! eCore's new Location-Based Timeclocks for mobile provide an easy solution for managing your field employees that are always on the go. The new Location-Based Timeclocks are equipped with geofencing  that keeps you in control even from miles away. How it works  With the . . .
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  46. How do EMS Agencies Increase Productivity with Automated Certification Tracking?

    Each year more requirements are put on the EMS industry to fulfill the need for higher quality EMS professionals. As the U.S. population grows, it becomes more critical for emergency medical services and agencies to keep track of required licenses and certifications and ensure that all documentation is up to date and valid every time . . .

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  47. eCore to offer in-booth demonstrations of ePro Scheduler at the 2018 EMS Charts User Conference

    The 2018 EMS Charts Conference is being hosted at the Omni William Penn Hotel in Pittsburgh Pennsylvania from April 17-19th This event is an informational event for current users of the EMS Charts software suite. This three-day conference will be jam-packed with important discussions around showing a high ROI by improving healthcare, efficiency, and productivity.  

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  48. How To Use Scheduling Software Article

    eCore Software Inc. is pleased to announce the publication "How to Use EMS Scheduling Software" in the Technology section of the November 2010 issue of JEMS magazine authored by eCore Director of Operations, Steven Turner. Steven’s article outlines the benefits of scheduling software and discusses how online products offer many features that traditional products often . . .
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  49. eCore Releases ePro Mobile

    eCore Software Inc., a leading provider of workforce productivity solutions to public service organizations, announces the release of ePro Mobile, a mobile application that integrates with their online scheduling software, ePro Scheduler. Click here to read the full press release.
    Read More
  50. Incorporate 3 C’s of Mobile Communication into your EMS Scheduling Processes

    Communicating effectively is a key skill in all professions, but in the EMS industry, it can be the difference between life and death. Effective communication encompasses much more than simply being able to talk to someone. Learning to be an active listener and picking up on non-verbal cues are great skills to have in the . . .

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  51. Platform for SaaS Reviews Recognizes ePro Scheduler with Great User Experience for Employee Scheduling Software

    One of the leading B2B software directories recently recognized the efforts of ePro Scheduler in providing emergency medical services an industry-proven employee scheduling software. The experts from FinancesOnline were impressed after they reviewed our software, and thus awarded us their Great User Experience and Rising Star awards for 2017.

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  52. Employee Scheduling Software Must Haves for Emergency Medical Services

    One of the unique elements of an EMS agency is their scheduling requirements. From which staff members are at which stations to which vehicle is assigned to which shift, the process of scheduling can be difficult. Top to bottom process set-up and organization are very important in a scheduling workflow solution. The scheduling software must . . .
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  53. The Most Common Scheduling Reports Seen in the EMS Industry Today

    Running and managing an EMS organization or Fire Agency is a big task. For many EMS providers, one of the most difficult parts of their job is reporting on the activities of the company.  Management understands that collecting data is critical to making informed decisions about the company’s future. However, many struggle with the current . . .
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  54. eCore Software Inc. Partners with Logis Solutions

    eCore Software is pleased to announce that it has partnered with Logis Solutions, a company in Denmark, to integrate crew and vehicle roster functions with their dispatch system.  Logis Dispatch is in wide use in Europe and is being deployed at several high performance EMS agencies in the United States. This integration allows our customers . . .

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  55. eCore to Attend EMS Today 2018: The JEMS Conference & Exposition

    The 37th annual EMS Today event takes place February 21-23, 2018 at the Charlotte Convention Center in Charlotte, North Carolina. This year’s conference is a Pennwell hosted event and produced by the Journal of Emergency Medical Services (JEMS). This conference will have attendees coming in from around the world and with various backgrounds including, Paramedics, . . .

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  56. 12 Top EMS Scheduling Features

    In today’s fast-paced world, technology and automation have gone from a luxury to a commodity for most organizations. EMS agencies are also understanding the need to automate processes such as scheduling and time and attendance. With many different platforms for EMS online scheduling to choose from, it’s hard to know which solution serves as the . . .
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  57. eCore to offer in-booth demonstrations of ePro Scheduler and add-on at 2018 ESO Wave Conference (Event Campaign: ESO Conference 2018)

    The 2018 ESO Wave event is an EMS data conference and user group meeting that is held in Austin, Texas from February 1st-2nd. More than 500 industry leaders, medical directors and technology officers are expected to gather to discuss upcoming trends in EMS and EMS data collection. Since being founded in 2004, ESO Solutions Inc. . . .

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  58. 7 Benefits of Implementing an Online Time Clock Into Your Time and Attendance Process

    EMS Agencies nationwide have started implementing biometric clocks into their time and attendance scheduling process based on the numerous benefits that come with the system. Biometric technology offers one of the most cost-effective, convenient, and secure forms of employee and staff identification available in the world today; combining this tool with a strong EMS scheduling . . .
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  59. Understanding EMS Scheduling Software & The Web of Information That Runs Your Business

    There are many different web-based products for just about any service you can imagine in the EMS and public service industry.  Most organizations use an HR Management system for on-boarding employees, managing their employment status and providing benefit enrollment.  There are more and more HRIS vendors that have “do it all” systems with the addition . . .

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  60. Enterprise Solutions for Enterprise Operations

    There is nothing more difficult to manage than large, distributed operations in a nationwide or worldwide company. The hierarchy usually starts at the top of the HR department and company-wide IT departments headed by a CTO (Chief Technology Officer).  Next level is regions, then divisions within a region, then each operation within a division. Each . . .
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  61. EMS Scheduling Software: Going Strong Since 2005

    In March 2005, eCore was the fortunate recipient of an article write up in JEMS magazine and web site about our products.  Prior to re branding to ePro Scheduler, the original product name was Net Scheduler Pro.  Even back in 2005, the eCore team was offering top of the line EMS Scheduling Software to the . . .

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  62. Employee Scheduling Software at Hospital-Based EMS Operations

    Many large hospital groups have very large EMS operations to match and they cover ALS and MICU operations. These procedures are the most medically intensive in the EMS industry at large. One difficulty these EMS operations have been dealing with is trying to shoehorn the tools that are mandated by the payroll and hospital departments . . .
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  63. ePro Scheduling Software Dashboards
    Important Stuff or Fluff

    With the advent of dashboards on web-based software applications, there has been a huge proliferation of many different implementations and ideas.  There are many scheduling software dashboards with so much flash they knock your socks off at first glance.  After logging in as a user, it is possible to quickly become annoyed by the fancy, useless . . .
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  64. Public Service & EMS Scheduling
    Advanced Insight from 2010

    In October of 2010, eCore’s own Steven Turner penned an article about web-based EMS and Public Service scheduling software. Nearly seven years later, it is important to acknowledge that everything he pointed out then, is valid now. Technology Advancements in EMS Scheduling With increased mobile functionality with phones and tablet accessories, technology continues to advance . . .
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  65. ePro Scheduler Plus – Unmatched Scalability for EMS/Fire Operations

    Do you have special requirements or needs for your operation? The versatility and scalability of ePro Scheduler offers solutions for any size of operation. Some of the largest EMS operations in the United States utilize ePro Scheduler as their employee management software. ePro Scheduler is also utilized by operations with less than 30 employees/volunteer members . . .

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  66. 3 Common Problems ePro Scheduler Solves

    ePro Scheduler offers much more than scheduling. Below are a few examples of common problems operations can come across that ePro Scheduler can solve. Communication Through Management Software Communication is key when running any type of business. When it comes to running an EMS operation, it is crucial. If an employee calls out sick or . . .

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  67. eCore Software at EMS Today 2017 (Booth #1132)

    EMS Today 2017 is finally here! With over 4,500 attendees, 250 exhibitors, and 200+ sessions and workshops, EMS Today brings opportunities for everyone. eCore Software will be there offering the latest and greatest scheduling software for EMS agencies. Booth #1132 Stop by and visit Julie and Sara to view a demo of ePro Scheduler Plus! Besides . . .

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  68. Employee Spotlight: Justin Custer

    At eCore Software Inc., our employees work day in and out to ensure a successful customer experience. We want to share with you the background of our employees so that you can get to know our team a little better than before! Education and Experience Background My name is Justin Custer, and I have been a . . .

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  69. Behind the Software: ePro Scheduler Plus

    When you come across eCore Software Inc.’s webpage, you get to know the services and products that are offered. You can view the different functions and features of ePro Scheduler Plus, ePro Fleet, ePro Tracker, and ePro ConEd. Websites provide crucial information for products and service, but they do not always allow you to see inside the . . .

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  70. Reports for Everyone in ePro Scheduler Plus!

    From payroll to detailed scheduling reports, ePro Scheduler Plus has a report for everyone! Reporting provides beneficial insight and allows operations of all sizes to see the big picture. Schedule Reports Our scheduling reports range from schedule detail by week (or pay period) to daily or weekly shift swap requests. The most popular report is our . . .

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  71. eCore Software: 2016 Recap

    As 2016 comes to an end, the eCore Software team would like to send our gratitude to all of our valued customers. Without you, ePro Scheduler Plus would not be what it is today! Before we start the new year, we wanted to highlight some of the new features that came out this year! Newest Features . . .

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  72. eCore Software’s Mission for Users

    It is so easy to get caught up in the hustle and bustle of everyday duties that we have to remind ourselves why we are doing what we do everyday. At eCore Software, our mission is to develop best in class resource management solutions for EMS and fire agencies, not only via software, but also through . . .

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  73. ‘Tis The Season For Scheduling!

    The holidays are a busy time for every, especially our First Responders! Luckily, ePro Scheduler helps set up EMS and Fire operations for success. Besides being a great scheduling tool, ePro Scheduler also offers the following: Time and attendance options A Business Calendar Certification tracking and warnings Employee management Advanced communication between managers and employees . . .

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  74. eCore Software Attending AAA Conference 2016

    eCore Software will be attending the AAA Conference in Las Vegas next week! We will be located at Booth 405. Come by and see us! AAA 2016 offers the latest and greatest tools and education for our medical professionals, and eCore Software is there to help along the way! ePro Scheduler Plus is built from . . .

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  75. The ePro Scheduler Plus Benefit

    Day in and day out, EMS and fire operations work hard to protect our communities. Now, they are stepping up the plate for another challenge. Conrad T. Kearns, President of NAEMT, states, “Our nation’s emergency medical services (EMS) providers—the healthcare system’s most secure safety net—have stepped up to help meet the challenge of not only responding to . . .

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  76. eCore at EMS World Expo 2016- New Orleans, LA

    Next week, there will be over 5,000 EMS professionals gathering in New Orleans to learn the latest and greatest information in the EMS world. They will be networking with each other and vendors in the exhibit halls. The EMS World Expo will be featuring 350+ exhibitors and eCore Software will be one of them. Come . . .

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  77. Direct Response – The Quickest Way to Fill Open Shifts

    Did someone call in sick at the last minute? Is there an open shift that you forgot to fill? Worry no more! Direct response allows you to e-mail and/or text your employees. You can text everyone or limit it to employees who have made themselves available for that specific day. It is up to you. The . . .

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  78. EMS1- EMS Scheduling Software: 9 Must-Have Features

    ePro Scheduler Plus was recently featured in the EMS1 article “EMS Scheduling Software: 9 Must-Have Features”. See full article here! Learn more about ePro Scheduler Plus

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  79. ePro Scheduler Certification Upload and Storage

    Images of cards or certificates can be uploaded from mobile, tablet, or desktop devices and tied to ePro Scheduler certification records!  Employees have the ability to submit certification update requests from the Self Service menu.  From here they simply upload an image of their certification and enter the associated number, effective date, expiration date, and . . .

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  80. ePro ConEd Certification Integration

    Certification records can now be linked to online courses in ePro ConEd. When an employee passes an online course, the linked certification record is automatically updated to reflect an effective date, matching the date the course was passed and an expiration date advanced from the new effective date for the amount of time configured in . . .

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  81. Complete Scheduling & Management System

    Check out ePro Scheduler Plus recently featured in JEMS Magazine! “ePro Scheduler Plus from eCore Software is a web-based system that gives you all the necessary operations management tools.” JEMS Volume 40- Issue 10 Hands On Product Reviews by Dominic Silvestro.

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  82. Custom Holiday Policies with ePro Scheduler

    A powerful new tool has been added under ePro Scheduler’s payroll features, to configure custom holiday policies. Need a new holiday pay policy? Contact eCore Support for assistance today!

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  83. Avesta Interface Now Available with ePro Scheduler

    An interface is now available for ePro Scheduler and Avesta’s recruitment/hiring software. As candidates are converted to new hires in Avesta, new employee data is automatically pushed to ePro Scheduler. This entirely removes the manual dual-entry process. If you are interested, please contact Avesta and request integration with ePro Scheduler. They will get in touch . . .

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  84. ePro Schedule Wizard

    Did you know that with the ePro Schedule Wizard, putting someone on FMLA or leave is a breeze? Simply go to Scheduling Admin – Schedule Wizard- and select the employee and date span. Change the item type to FMLA or Timeoff (Other) and click save. This tool is great for making batch schedule updates!

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  85. ePro Scheduler- New Time Clock Software

    eCore is excited to announce the release of ePro Scheduler’s new online time clock software.  The clocks are now able run on any web browser on any platform.  The software also provides mix and match IP Addressing and ActiveX installations on Internet Explorer.  The ActiveX installation software has been completely reworked for easy installation and . . .

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  86. Updated ePro Scheduler and QuickBooks Desktop Integration

    eCore Software is excited to announce a new and improved integration tool for importing payroll files into QuickBooks Desktop. ePro Scheduler supports all QuickBooks Desktop versions 2007 (R8) – 2015. Once installed the ‘ePro TimeSheet Import’ plug-in application is easily accessible via your QB company menu. Contact eCore Support to attain your copy of our step-by-step . . .

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  87. New Annual Hours Feature in ePro Scheduler

    A new option will soon be available to view annual hours in the Best Fit window when filling an open shift. This new feature is perfect for fire and police departments that schedule overtime based on the number of annual hours an employee has already worked, offering the shift to the person with the least amount of . . .

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  88. eCore Software Welcomes ProTransport-1

    eCore Software is happy to welcome ProTransport-1 to the eCore Family!! ProTransport-1 is a premier provider of comprehensive medical transport services in the San Francisco Bay Area, Sacramento and the Central Valley. ProTransport-1 is one of the “Fastest-Growing Private Companies in America,” according to Inc. Magazine’s annual Inc. 500|5000. What started as a company operating one used van out . . .

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  89. Report: What Separates Great Managers From the Rest

    Here are some interesting pointers found in Gallup’s research report, State of the American Manager: Analytics and Advice for Leaders. This article highlights the major findings about behaviors and demographics associated with excellent leadership in upper management. Building a strong and successful team begins with high performing and engaging managers, check it out! Report: What Separates . . .

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  90. eCore Software Inc. Partners with Logis Solutions

    eCore Software is pleased to announce that it has partnered with Logis Solutions (http://www.logis.dk), a company in Denmark, to integrate crew and vehicle roster functions with their dispatch system.  Logis Dispatch is in wide use in Europe and is being deployed at several high performance EMS agencies in the United States.  This integration allows our . . .

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  91. Manage Dashboard Widgets by User Group Settings

    With the brand new ePro Scheduler Plus Dashboard, you can configure which widgets are available by User Group. Each employee can enjoy customized widgets pertaining to their specific needs! For instance, you may have a manager that doesn’t deal with scheduling, but does have a role to play in ePro Fleet. If that’s the case, . . .

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  92. ePro Scheduler’s New Dashboard Feature is Now Live!

    ePro Scheduler now has the most user-friendly dashboard feature available with easy navigation to all your data from one central view. Our new dashboard is completely customizable and personalized widgets provide quick access to your favorite ePro Scheduler features. Enjoy the sweet simplicity now within the most robust piece of public service scheduling software!

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  93. ePro Scheduler Plus Mobile Site Now Available

    eCore is proud to introduce our new ePro Scheduler Plus mobile site that is now available. Many of you may not know that it is up and running! Please contact us at 866-240-6996 or support@ecoresoftware.com to find out how to access it if you’re a system administrator. We have updated the look and feel! In . . .

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  94. Did you know managers can set password criteria in ePro Scheduler?

    Preventing password hacking or sharing is crucial to maintain organizational safety, employee privacy, and timekeeping accuracy. We are here to help! With ePro Scheduler, managers can regulate password criteria within their agency to ensure system integrity and employee protection. Make passwords more complex and set a time frame that requires employees to periodically change their . . .

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  95. ePro Scheduler Message Feature

    Need help distributing new policies, required workplace compliance information, or urgent notices to your staff in an effective and timely fashion? Don’t waste time passing memos around or posting notes to a board, hoping that everyone will pay attention and sign it. In ePro Scheduler, you can send messages to employees that lock them out . . .

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  96. Why every organization should be using ePro Tracker- eCore Software Inc.

    Go Green with eCore Software Inc.’s tool ePro Tracker. Eliminate the paper trail and digitally track all reporting information for your organization. With the flexibility of our system, you can create forms such as annual employee evaluations, which include sections for both the employee and manager to use. ePro Tracker provides limitless customization options for . . .

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  97. Interesting Perspective on Field Preparedness- What do you think?

    An interesting approach after researching how to increase preparedness in the field. http://www.jems.com/article/training/prevent-medical-errors-field-cognitive-s

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  98. eCore User Conference 2015

    It’s time to sign up for the eCore User Conference 2015 in Dallas, TX. It will be held February 17-19, 2015 (Tuesday-Thursday) at the DoubleTree Hotel Dallas- near the Galleria- 4099 Valley View Lane Dallas, Texas 75244 Join us for great sessions regarding ePro Scheduler Plus, round table discussions, and plenty of good food and refreshments! Cost . . .

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  99. eCore at WV EMS Conference

    eCore Software Inc. will be attending the annual WV EMS Conference, October 2 – 4 in Charleston, WV. This is the first time the eCore team has attended the WV EMS Conference, and we are looking forward to it! Come by and say hello to Frank Romero, eCore’s sales manager, and see the latest ePro Scheduler Plus features . . .

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  100. eCore at Air Medical Transport Conference

    eCore Software Inc. will be attending the annual Air Medical Transport Conference, September 22 – 24 in Nashville, TN. It has been a few years since eCore last attended AMTC, and the we looking forward to being there. Come by and say hello to Steven Turner and Frank Romero and see the latest ePro Scheduler Plus features along with our roadmap . . .

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  101. eCore Appoints New Sales Manager

    eCore Software Inc. is pleased to announce the addition of Frank Romero as Sales Manager to the eCore team. Frank brings a wealth of EMS/Fire industry experience having spent the last seven years in both HR and Logistics at Richmond Ambulance Authority in Richmond, VA. Frank is also a part time Firefighter and Paramedic at Goochland County and has served the public . . .

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  102. eCore at Pinnacle 2014

    eCore Software Inc. will be attending the highly regarded Pinnacle Leadership Conference, July 22 – 24 in Scottsdale, AZ, along with the nation’s top EMS executives, chiefs and managers. We’ve never been more excited about what’s happening here at eCore, and look forward to showing you the latest ePro Scheduler Plus features along with our roadmap for future . . .

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  103. Rotating or Fixed Shifts?

    Did you know that with ePro Scheduler Plus you can create your own custom rotations and work patterns? ePro Scheduler’s Staffing Templates offer a powerful range of options supporting simple and complex rotations. Some of our customers need a simple 24 on/48 off rotation where an employee works every third day at the same station. Some . . .

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  104. Wounded Warrior Half Marathon & 10K

    On June 8th, Dallas Athletes Racing hosted the Wounded Warrior Half Marathon and 10K in Irving, Texas benefiting Fisher House, an organization that provides housing to military families so they can be close to loved ones during hospitalization for illness, disease or injury. eCore’s Chief Operating Officer, Steven Turner, ran the Half Marathon distance to honor . . .

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  105. ePro Scheduler Plus – New Calendar Tools

    As of last week, a brand new calendar application was rolled out at no additional cost to all ePro Scheduler Plus users! Now, managers can create calendar items and assign them to individual employees or groups. This is a great tool for scheduling events for employees throughout the day such as meetings, transports, training events, tasks, . . .

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  106. Live from EMSAAC – “Everybody uses ePro!”

    We are here at the EMSAAC conference in San Diego and it’s a great event! EMS administrators from all over California have gathered to share ideas and learn from one another. One of our favorite aspects of a conference like this is meeting our existing customers face-to-face. It’s always fulfilling to hear them tell their . . .

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  107. eCore at EMSAAC’s Annual Conference

    The eCore team will attend the Emergency Medical Services Administrator’s Association of California’s annual conference May 28th and 29th at the Coronado Bay Resort. Please come by our booth and see the latest features in ePro Scheduler Plus! The eCore team will demonstrate the latest calendar functionality soon to be released to all ePro Scheduler . . .

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  108. Vehicle Maintenance – Staying On Schedule

    An ongoing challenge faced by EMS, Fire and Police agencies is the maintenance of fleet. We often encounter agencies using anything from paper, Excel, or a basic calendar application for tracking preventive maintenance schedules, but these methods often lead to critical maintenance items falling through the cracks. That’s why we developed ePro Fleet, ePro Scheduler’s vehicle . . .

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  109. Incident Reporting in ePro Scheduler Plus

    Did you know that ePro Scheduler Plus provides an optional incident reporting tool, ePro Tracker? With ePro Tracker, you can create an unlimited number of custom report forms for employees to access and fill out. This tool is often used for tracking incidents such as vehicle collisions, employee injuries, and equipment failures, but can also . . .

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  110. Excessive Overtime – Stop the Bleeding!

    Do you look at overtime reports at the end of the week and cringe? Do you feel helpless in controlling overtime? Are you making the best use of your part time and PRN employees? The eCore deployment and support team has a great deal of experience in the realm of overtime management and control, and . . .

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  111. eCore at the West Virginia Public Safety Expo

    We are excited to announce our presence as a vendor at the West Virginia Public Safety Expo on May 7th! If you plan on attending, please come by our booth and say hello! The eCore team will be ready to show you the latest ePro Scheduler Plus features that will roll out with our next . . .

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  112. New Schedule Views Coming to ePro Scheduler

    At eCore, not only do we listen to our customers as they provide feedback, we act on it. In the past couple of weeks, we’ve been working on even more intuitive schedule views that require less navigation to get the results you want in an even more aesthetically pleasing format. New month, week, and daily views have . . .

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  113. ePro Scheduler Plus – Scheduling, Timekeeping, and Much More…

    Here at eCore, we’ve been working hard to provide public service industries like EMS, Fire, Police, and 911/Dispatch with the latest technology regarding workflow management. ePro Scheduler has been the industry standard for over 10 years for scheduling, timekeeping, payroll output, credential tracking, document management and more. Now, with the advent of ePro Scheduler Plus, all . . .

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  114. ePro Scheduler & The Affordable Care Act

    eCore Software is constantly working to provide new cost-saving functionality in its flagship product, ePro Scheduler. A recent upgrade specifically addresses The Affordable Care Act by providing quick access to reporting tools that track allowable/available hours for part time employees giving managers the information needed to make solid scheduling decisions. Call eCore at (866) 240-6996 . . .

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  115. ePro BioClock Supports Rugged Scanner

    The ePro BioClock now supports the use of Digital Persona’s rugged U.are.U 5160 fingerprint scanners. Digital Persona describes the new “high durability” 5160 scanners as “built for use in demanding environments” and notes that “the optical-technology U.are.U 5160 has a hard glass imaging surface, and an IP64 rating.” The ePro BioClock is a proven solution . . .

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  116. eCore Offers LDAP Integration

    eCore Software Inc. now provides LDAP integration for authenticating usernames and passwords against a customer’s Active Directory. Contact eCore today at (866) 240-6996 to discuss this newly available option, or to ask about other integration options currently provided by eCore.

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  117. eCore at EMS World Expo 2012

    Come see us at the EMS World Expo in New Orleans! We will be exhibiting Oct 31 – Nov 2 at booth 1848. Stop by to see the latest in online scheduling, timekeeping, payroll output, credential tracking, fleet maintenance, continuing education, incident reporting, inventory control, and more. eCore will also be demonstrating ePro Go, eCore’s . . .

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  118. eCore User Conference 2013

    We are pleased to announce the Fourth Annual eCore User Group Conference! This event will be held February 6-8 in Dallas, TX. A casual meet and greet will be held at 6:00pm on Thursday, the 6th to start the conference, and all sessions will conclude by 3:30pm on Friday, the 8th. At this informative event, . . .

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  119. eCore in Australia

    That’s right! eCore now has its first customer in Australia! St John Ambulance in Queensland, Australia signed on to the ePro Product Suite after viewing a demo of the software, and as they put it, ePro Scheduler and ePro Manager “ticks all the boxes”. The eCore team is very excited to serve St John Ambulance . . .

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  120. Welcoming Maricopa County

    eCore is proud to welcome Maricopa County’s Correctional Health System as a customer and user of ePro Scheduler. This is eCore’s first opportunity to serve a Correctional Health System, and we are excited about how well ePro Scheduler fits the requirements for this project. It just goes to show that ePro Scheduler is thesolution for . . .

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  121. Pinnacle 2012 – In Review

    We had a great time in Colorado Springs at the Pinnacle Leadership Conference 2012! As usual, we were able to catch up with long time ePro users, met recently new customers in person, and made some new friends along the way. We were also able to give a preview of ePro Go, eCore’s latest in . . .

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  122. Pinnacle Leadership Conference 2012

    July 17 – 19, eCore Software Inc. will exhibit at the Pinnacle Leadership Conference in Colorado Springs, CO. This is a great opportunity to see a demonstration of the ePro Product Suite and to meet some of the eCore staff. We always enjoy seeing old friends and making new ones. If you use eCore’s software, or . . .

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  123. Schedule Control in ePro Scheduler

    Does your operation have special rules concerning shift durations, downtime, or scheduling probationary employees? ePro Scheduler provides schedule control features that address these needs. These features can help your operation eliminate user error related to these operational requirements when scheduling. ePro Scheduler provides an option to setup a maximum number of hours an employee can . . .

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  124. Certification Notifications in ePro Manager

    One of the cornerstone functions in ePro Scheduler is the notification of employees about their expiring certifications upon logging in. Did you know ePro Manager takes it a step further by sending emails at 90, 60 and 30 day intervals notifying employees and supervisors of upcoming expiring certifications?   ePro Manager also gives you an expiration countdown.  . . .

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  125. ePro Go

    eCore is proud and excited to announce the upcoming addition of ePro Go to the ePro Product Suite. With ePro Go, customers with multiple ePro databases can launch them all from a single dashboard providing a great deal of convenience. In addition, all ePro customers will have additional tools at their fingertips such as the . . .

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  126. Introducing ePro Enterprise

    eCore is pleased to announce the release of ePro Enterprise, a major new feature recently added to our ePro Suite of products.   ePro Enterprise provides the management of large operations of any size, whether distributed nationwide or worldwide, in a single database. Managing 250, 2,500 or 25,000 employees is not an issue with the advanced . . .

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  127. Come See Us at EMS Today

    Once again eCore Software will be attending EMS Today, sponsored by JEMS. The conference will be held from February 28 through March 3, 2012. The Exhibit Hall will be open from March 1 through March 3, 2012! This great conference will take place at the Baltimore Convention Center! eCore will be located at booth 3427. . . .

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  128. Dynamic Reporting for ePro Tracker

    Operations across the country are using ePro Tracker to build custom report forms within eCore’s records management system, ePro Manager. Each custom form can be released to all employees for use, or restricted for management use only. As report forms are submitted, subsets of managers receive notifications based on report type, and are then able . . .

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  129. Proudly Announcing the Release of ePro BioClock 5

    eCore Software is proud to announce the official release of ePro BioClock 5. This release incorporates the latest fingerprint scanning technology from Digital Persona, the manufacturer of the fingerprint scanners and software toolkits incorporated in ePro BioClock. Key Features: One Touch Technology: This efficient technology performs identification quickly without requiring entry of a Personal ID . . .

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