How User Groups Can Help Your Operations Run More Efficiently

Managing a station takes time and precision in order to achieve excellence in every area. With so many moving parts, it can become difficult to keep up with the day-to-day processes without having access to the correct tools. Finding the time to upgrade your current EMS management system can seem impossible, but the payoff is worth it. In this blog, we will go over specific features in EMS management system software that your agency should be using to help operations managers better support their teams.


Organization Is Key

As the overseer of operations within an agency, being organized should fall high on your priority list. Creating and implementing policies that keep your agency in compliance can only be done with the right EMS management system. When policies are left unkept, accidents happen and structure is lost amongst employees and leadership within your agency. Whether it’s scheduling an EMT with an expired CPR license or a fleet vehicle that did not pass inspection, you risk the quality of care extended to your patients. If you previously read our “How to Get More Out of Your EMS Scheduling Software” post, chances are you understand how important it is to utilize your scheduling software to the fullest in order to achieve success. We’ll dive in a little bit deeper in the next section.


User Group Permissions

As an operations manager, sometimes you’re required to aid other departments you may not be specialized in with building successful workflows. This may be a communication roadblock in some instances, but with the right EMS management system, all of the confusion and potentially wasted time can be alleviated with User Groups. Knowing how to equip other department managers with the right tools will drastically condense your daily to-do list. User Group Permissions allow the system administrator to provide varying levels of access to different types of users. By creating multiple user groups and layering them based on department access levels, managers are able to monitor their designated teams and process. Sometimes simplifying handoffs between department heads is all it takes to ensure operations are more successful.


Fleet Management

Another important requirement that every EMS agency needs to operate is a healthy fleet. A station without some sort of patient transportation access cannot fully carry out their duties. The extensive list of fleet check downs and operating requirements for vehicles can take a lot of time to perform properly, but it’s a task that has to be done. Utilizing the correct EMS management system can help operations managers stay up to speed on all fleet assessments. A helpful alert like Preventative Maintenance Schedules can configure custom preventive maintenance schedules based on miles, engine hours or calendar dates to ensure a preventative maintenance opportunity is not missed.


How eCore Software can Help Your Operations Managers

Our goal at eCore is to provide value to every branch in your agency. From top to bottom, our hope is that your processes are made easier by utilizing ePro Scheduler and its add on tools. By diversifying our offerings we’ve provided our clients with a unique and customizable solution that will fit their specific needs. If you’re looking to put a supportive EMS scheduling software in motion, ePro Scheduler is what you need to succeed. Our work group permissions feature will give you the freedom to set up and manage workflows with other departments while keeping your fleet up and running. Be sure to request a free demo to get an inside look at ePro Scheduler.